Peace of Mind Guarantee

Refund & Returns Policy

My goal is to fix your website. If I can't, you don't pay. It's that simple.

1. Nature of Services

Webcarely provides purely digital, freelance web development services—specifically, website speed optimization and Google Ads disapproval fixes. No physical products are sold or shipped.

2. My 100% Full Refund Guarantee

Because these are highly technical services, I do not offer a "direct checkout" option on the website. I manually review every single project before accepting it. If I accept your project, I am confident I can fix it.

However, in the rare event that I am unable to fulfill the job or cannot fix the issue as agreed upon, you will receive a 100% full refund.

3. Refund Processing Time

If a refund is initiated, it will be processed within 7 to 15 days max to avoid any dispute or cancellation issues. I will notify you immediately if a fix is impossible and begin the refund process the same day.

4. Conditions That Invalidate the Refund

A refund will not be provided if:

  • The issue was successfully fixed, but later broke due to your own code changes, plugin updates, or server modifications after the job was delivered.
  • You provided incorrect access details and are unresponsive for an extended period.
  • For Google Ads: The disapproval I was hired to fix is resolved, but you immediately receive a new, unrelated disapproval due to adding new non-compliant products/campaigns.

5. Contact Me

If you have any questions about this refund policy before booking my services, please reach out to me via the Contact page or email me directly at support@webcarely.com.